Frequently Asked Questions
Do you only sell to contractors and professional builders?
No. We see our products and low prices to everyone. No order is too small.
Where are you Located and can I pick up my order?
Our warehouse is located in Laguna Niguel California. We do allow scheduled pick ups at our warehouse. After ordering, please contact us to arrange a pick up day and time. We do not allow non scheduled order pick ups.
Currently we only ship within the U.S. Please contact us for shipping information to other countries.
Log in to your account to track your order. If tracking is not available please contact us for tracking details.
To change or cancel an order please contact us as soon as possible. Order that have shipping cannot be changed or cancelled.
Please contact us prior to any returning items for a Return Authorization (RA) order number. We will not accept returns that do not have a supplied RA number on the shipping label.
In-Stock items are shipped within 1-2 business days. Large orders will usually ship within 1-3 business days.
Due to the excess weight for some products we use a varied of shippers such as USPS, UPS, FedEx and Freight services. Please contact us if you require a special shipping method.
All our products have a one year replacement warranty. Please contact us if you require a item replaced due to it being defective when damaged or broken during normal use.